Local authorities should secure a digital services commitment when negotiating outsourcing arrangements, survey report says.
Spending on IT and technology procurement increased dramatically last year with over £800m of outsourcing deals signed by councils.
Pembrokeshire County Council looks set to ‘throw out’ plans to outsource local leisure services to a charitable trust, union says.
The current trend among councils of standardising services and outsourcing contracts to big national charities and multinational companies is ‘counterproductive’, campaigners warn.
A dispute over Glasgow City Council’s moves to privatise IT provision has been resolved with union members voting to accept a deal that protects ‘jobs, terms and conditions and current employment status’.
A number of social care services are to be brought back in-house by Buckinghamshire County Council after it ‘lost confidence’ in care provider.
The quality of care and terms and conditions for the workforce have declined as a result of increased privatisation, according to a new report.
A review of a controversial contract between Barnet Council and private company Capita has revealed overall savings of £31m and high levels of resident satisfaction.
While outsourcing may deliver genuine service transformation for councils, it also carries significant risks if it goes wrong. Paul Tombs outlines how councils can best plan for scenarios in which the provider fails to deliver on their contracts.
Pembrokeshire council has approved plans to outsource key services due to ‘unprecedented financial pressures.’