Nigel Ellis has been announced as the new chief executive officer for the Local Government Ombudsman (LGO).
Michael King has been appointed as the new Local Government Ombudsman, pledging to help councils learn from complaints about services.
Wokingham council has been told to pay out thousands in compensation after a woman was left ‘severely malnourished’ and bored during a stay in a care home.
A joined-up approach to investigating complaints about health and social care a success, according to officials charged with overseeing the two sectors.
The Local Government Ombudsman (LGO) has urged a council to reconsider its refusal to fund a disabled man’s care.
A new information-sharing agreement looks set to improve children’s care services across England.
There has been a 25% rise in complaints about the home care received by some of the most vulnerable people in England over the past year, Ombudsman reports.
Two west London authorities failed to work together effectively to support a woman at risk of domestic violence, the Local Government Ombudsman (LGO) has found.
The LGO has investigated more than 11,000 complaints over the past year, annual report says.
Personal injury settlements should not be taking into account by councils when assessing someone’s care contribution, the Local Government Ombudsman (LGO) has warned.