Northampton Borough Council has agreed to set up a new arm’s length management organisation (ALMO) to manage over 12,000 homes on behalf of the council.
The Northampton ALMO is the fourth ALMO to be created in the past three years and is expected to go live in January 2015.
Mary Markham, cabinet member for housing at Northampton Borough Council, said: ‘We want to make sure that our tenants receive a high standard of service from their landlord and that they will have better homes in the future.
‘Our tenants quite rightly have high aspirations for the service they want. They have looked through all of the information and decided an ALMO is the best way forward so we are happy to support them in this as we help them in making this a reality.’
The move has been welcomed by the National Federation of ALMOs (NFA). Eamon McGoldrick, NFA managing director, said: ‘I am delighted that Northampton Borough Council has decided to set up an ALMO. Two of the primary objectives will be to improve services and to develop a tenant centred approach.’