Customer satisfaction | LocalGov

Why councils need to embrace data driven communication and automation

04/01/2022

Tom Shrive calls on councils to embrace new workflow and automation technology to save money and improve customer satisfaction.

Public services to public communication

11/06/2021

Paul Johnston and Leyla Delcorde explain why the pandemic has led to a new era of engaging citizens.

Transforming citizen services with a front-to-back end digital platform

25/10/2019

Always put the customers’ needs at the heart of the journey to obtain true transformation, says Caroline Croft.

BT Customer Experience Centres

18/01/2019

Visit us to discover how our infrastructure and intelligence can transform your organisation.

Half of people reluctant to ask council for financial help

23/05/2018

A new survey has revealed that 52% of people believe there is a 'negative stigma' attached to asking their local council help if they fall into debt.

Satisfaction with local services ‘highest’ in six years, survey reveals

15/08/2017

Customer satisfaction with local services has reached its highest point for six years, according to the latest survey.

Customer satisfaction in local public services increases

09/02/2017

Overall customer satisfaction in the local public services sector has increased over the past year, research reveals.

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Highways jobs

Senior Social Worker

Wakefield Council
£40,221.00 - £43,421.00, Grade 10, 37 hours, Permanent
Community Mental Health Senior Social worker (level two) post at Baghill House Pontefract. Baghill House, Health & Wellbeing Centre, Walkergate, Pontefract, WF9 1QW
Recuriter: Wakefield Council

Senior Social Worker

Wakefield Council
£40,221.00 - £43,421.00, Grade 10, 37 hours, Permanent
An exciting opportunity has arisen for a full time (37 hour) senior social work position within Connecting Care East. Castleford Civic Centre, Ferrybridge Road, Castleford, WF10 4JH
Recuriter: Wakefield Council

Senior Care Assistant (Days)

Wakefield Council
£21,422.43 - £23,731.62, Grade 6, 30 hours, Permanent
Dovecote lodge is a short term placement unit which support the hospital with admissions, predominantly from the emergency department. Dovecote Lodge Dovecote Lane Horbury Wakefield West Yorkshire WF4 6DJ
Recuriter: Wakefield Council

Complex Needs Support Worker

Wakefield Council
£19,697.84 - £21,064.05, Grade 5, 30 hours, Temporary
Dovecote Lodge currently has a vacancy for a 30 hour complex support worker, the rota includes days, afternoons and nights over a 10 week period. Dovecote Lodge Dovecote Lane Horbury Wakefield West Yorkshire WF4 6DJ
Recuriter: Wakefield Council

Multi Skilled Operatrive x4

Wakefield Council
£22,737.00 - £29,269.00, Career grade 3-6, 37 hours, Permanent
We are seeking enthusiastic and capable colleagues to join our Highway Operations team that forms part of the Highway Network Management. Wakefield, West Yorkshire
Recuriter: Wakefield Council
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Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.